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Technologies & IT Services · Montreux · Swiss Riviera

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A breakdown, a question?

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Maintenance, Support, IT audit, training, offers for private clients and hourly rates. Everything else, on quotation.

Maintenance from CHF 290/monthSee the offers
  • Each plan brought back to the hourly rate
  • Under contract, the hourly rate is lower
  • Everything else on quotation, after a conversation
Eramis
FREN
078 480 98 48Request a quote
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A business, or a private client?

Maintenance

Your devices kept up to date, without support time.

Maintenance Start

1 to 10 workstations

from290.–/month

12-month commitment, renewable

  • Workstations and servers monitored
  • Windows and macOS updates
  • Managed antivirus
  • Checked backups
  • Inventory and monthly report
  • Beyond that, reduced rate: from 140.–/h
I want this

Maintenance Pro

11 to 25 workstations

from690.–/month

12-month commitment, renewable

  • Everything in Maintenance Start
  • On site: ½ day per month
  • Everything pending is sorted
  • Beyond that, reduced rate: from 140.–/h
I want this

Maintenance Premium

26 to 50 workstations

from1,290.–/month

12-month commitment, renewable

  • Everything in Maintenance Pro
  • On site: 1 day per month
  • Everything pending is sorted
  • Quarterly review with you
  • Beyond that, reduced rate: from 140.–/h
I want this
Businesses without a contractfrom 160.–/h
With a Support or Maintenance contractfrom 140.–/h

Monthly plans: 12-month commitment, renewable. Billed per quarter hour. Indicative prices, excl. VAT where applicable. Only the written offer, made after a first conversation, is binding.

Support

Support hours, every month.

Support Start

1 to 10 workstations

from290.–/month

12-month commitment, renewable

  • Requests handled as a priority
  • Monthly report
  • Documentation kept up to date
  • Access to our ticketing system
  • 2 h of remote support included
  • Beyond that, reduced rate: from 140.–/h
I want this

Support Pro

11 to 25 workstations

from990.–/month

12-month commitment, renewable

  • Everything in Support Start
  • Dedicated point of contact
  • Quarterly review with you
  • IT suppliers managed for you
  • 7 h included
  • Remote or on site
  • Beyond that, reduced rate: from 140.–/h
I want this

Support Premium

26 to 50 workstations

from1,690.–/month

12-month commitment, renewable

  • Everything in Support Pro
  • Monthly review with you
  • Annual security review
  • Annual budgets prepared
  • The year’s projects planned
  • 12 h included
  • Remote or on site
  • Beyond that, reduced rate: from 140.–/h
I want this
Businesses without a contractfrom 160.–/h
With a Support or Maintenance contractfrom 140.–/h

Monthly plans: 12-month commitment, renewable. Billed per quarter hour. Indicative prices, excl. VAT where applicable. Only the written offer, made after a first conversation, is binding.

IT audit

Assessing the IT estate, in writing.

Audit Start

1 to 10 workstations

from1,290.–

  • On-site visit: ½ day
  • Workstations, network and Wi-Fi
  • Security and backups
  • Licences and contracts
  • Written report and priorities
  • Findings presented to you
Request an offer

Audit Pro

11 to 25 workstations

from2,290.–

  • Everything in Audit Start
  • On-site visit: 1 day
  • Servers and NAS
  • Costed action plan
  • Budget over 12 months
Request an offer

Audit Premium

26 to 50 workstations

from3,990.–

  • Everything in Audit Pro
  • On-site visit: 2 days
  • Several sites possible
  • Interviews with the teams
  • 3-year roadmap
Request an offer
Businesses without a contractfrom 160.–/h
With a Support or Maintenance contractfrom 140.–/h

Billed per quarter hour. Indicative prices, excl. VAT where applicable. Only the written offer, made after a first conversation, is binding.

More than 50 workstations or several sites? We draw up a tailored offer.

Request a quote
Training

For your teams, on quotation.

IT security awareness

For the whole team.

 1 day

On quotation · at your premises, in small groups or remotely

  • Recognising phishing and scams
  • Passwords and two-factor authentication
  • E-mails, attachments, public Wi-Fi
  • What to do in case of doubt or an incident
  • Basic obligations (nFADP)
Request a quote

Using a password manager

For teams and freelancers.

 ½ day

On quotation · at your premises, in small groups or remotely

  • Why, and which one to choose
  • Setup, import and clean-up
  • Secure sharing within the team
  • Two-factor authentication
  • Recovery in case of loss
Request a quote

Using artificial intelligence at work

For teams that write and analyse.

 1 day

On quotation · at your premises, in small groups or remotely

  • What common AI assistants can and cannot do
  • Writing good prompts
  • E-mails, summaries, translations, spreadsheets
  • Data you should never put in it
  • Rules of use for the business
Request a quote

Tailor-made training

On request, for your team.

 as needed

On quotation · programme defined with you

  • Microsoft 365, Teams, Outlook
  • Shared files
  • Macs at the office
  • Business software, a new workstation
Request a quote

Indicative prices, excl. VAT where applicable. Only the written offer, made after a first conversation, is binding.

Private clients · IT support

One intervention, no subscription.

Check-up

Know what is wrong, and what it will cost.

from49.–

  • 30 min of remote diagnosis
  • Precise report on the cause
  • Offer to fix the problem
  • Beyond that, reduced rate: from 100.–/h
I want this

Repair Plus

Problem solved, without you having to travel.

from349.–

  • Everything in Check-up
  • 3 h remote included
  • PC, Mac, viruses, printer
  • Email, M365, kSuite, etc.
  • Or training on a tool
  • Beyond that, reduced rate: from 100.–/h
I want this

Repair Premium

We come to your home, as well.

from590.–

  • Everything in Check-up
  • 3 h remote included
  • 2 h on site included
  • Travel included
  • IT support or training
  • Beyond that, reduced rate: from 100.–/h
I want this
Private clients without a contractfrom 120.–/h
With an Essentiel, Confort, Sérénité contract or a repair call-outfrom 100.–/h

Billed per quarter hour. Indicative prices, excl. VAT where applicable. Only the written offer, made after a first conversation, is binding.

Private clients · maintenance

Three maintenance and support plans.

Essentiel

A well-maintained computer, answers in writing.

from29.–/month

12-month commitment, renewable

  • Managed antivirus, 1 computer
  • Updates kept on track
  • Questions by e-mail or chat
  • Tickets at any time
  • Annual health check
  • Beyond that, reduced rate: from 100.–/h
I want this

Confort

Someone on the other end of the line.

from49.–/month

12-month commitment, renewable

  • Everything in Essentiel
  • Calls during opening hours
  • Backup in Switzerland, 250 GB
  • 1 h included per quarter
  • Priority handling
  • Beyond that, reduced rate: from 100.–/h
I want this

Sérénité

The whole household, looked after.

from89.–/month

12-month commitment, renewable

  • Everything in Confort
  • Up to 2 computers
  • Tablet and smartphone
  • Backup in Switzerland, 1 TB
  • 2 h included per quarter
  • Wi-Fi, printer and router looked after
  • Beyond that, reduced rate: from 100.–/h
I want this
Private clients without a contractfrom 120.–/h
With an Essentiel, Confort, Sérénité contract or a repair call-outfrom 100.–/h

Monthly plans: 12-month commitment, renewable. Billed per quarter hour. Indicative prices, excl. VAT where applicable. Only the written offer, made after a first conversation, is binding.

A problem with your computer? Call: ten minutes is often enough to know what to do.

078 480 98 48
Hourly rates

Outside an offer, by the hour.

Beyond the included hours, and for anyone without a plan.

from 160.–/hBusinesses, without a contract
from 140.–/hBusinesses, under contract
from 120.–/hPrivate clients, without a contract
from 100.–/hPrivate clients, under contract

Billed per quarter hour; on site, first hour charged in full. Travel and out-of-hours work: announced beforehand, never afterwards. Indicative prices, excl. VAT where applicable. Only the written offer, made after a first conversation, is binding.

On quotation

Everything else, after a first conversation.

Hardware, parts and licences are priced separately, with brand and model stated.

Windows servers, Active Directory, NASon quotation
Workstations and hardware, make and model statedon quotation
Network, Wi-Fi, firewallon quotation
VoIP telephonyon quotation
Backup of servers and Microsoft 365on quotation
Microsoft 365, email migrationon quotation
Security auditon quotation
Penetration test, with a partneron quotation
Trainingon quotation
Data recoveryon quotation
IT strategy & outsourced IT managementon quotation

A precise quote is better than a price grid.

Describe your setup: reply the same day.

Request a quote