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IT strategy · Outsourced IT management

Outsourced IT management: an IT manager, part-time.

A breakdown, a question?

For organisations without an IT manager: someone who fills that role over time, half a day or a full day per month or per quarter, completely independently.

  • A regular presence, to be agreed
  • Roadmap and budget over 1 to 3 years
  • Independent of suppliers
Eramis
FREN
Who it’s for

For organisations without an IT manager.

SMEs

From 10 employees, up to several hundred.

Care homes & healthcare

Care facilities.

Hotels & property managers

Several sites, several buildings.

Municipalities & associations

Budgets to justify.

The problem

Nobody is in charge of IT.

Decisions are made case by case, facing suppliers who each have their own interests, and the budget is never planned ahead.

  • “Who decides on the next server?”
  • “We find out about deadlines too late”
  • “Each supplier blames the other”
  • “Management lacks the overall picture”
Our solution

A manager, for the long term.

A regular presence, a roadmap, and a single point of contact with suppliers.

  • Regular presence, on fixed dates
  • Roadmap and budget
  • Setting priorities
  • Meeting with management
What we take care of

The role, assignment by assignment.

Regular presence

Half a day or a full day.

  • Per month or per quarter
  • On fixed dates
  • Report

Roadmap & budget

Over one to three years.

  • Priorities
  • Renewals
  • Annual budget

Setting priorities

What is urgent, what can wait.

  • Risks
  • Costs
  • Schedule

Suppliers & carriers

A single point of contact.

  • Supplier follow-up
  • Escalations
  • Meetings

Contracts & end dates

Nothing renews by surprise.

  • Schedule
  • Cancellations
  • Renegotiations

Security, nFADP & documentation

The foundations, kept up to date.

  • Security measures
  • nFADP compliance
  • Documentation that belongs to you
Our offers

On quotation, after a first conversation.

First meeting

Your organisation, your suppliers, and what you are missing today.

Written proposal

The frequency of visits, the assignments and the price, over twelve renewable months.

Setup and follow-up

An initial review, a roadmap, then regular meetings with management.

Questions
What is outsourced IT management?

An external IT manager, on a shared-time basis: they take the technical decisions, oversee suppliers and the budget, a few days per quarter.

How is it different from managed IT services?

Managed IT services keep the IT estate running day to day; outsourced IT management decides where it is heading, and at what cost. The two can be combined.

Are you tied to any suppliers?

No: no brand, no carrier, no kickbacks. We defend your interests.

How much time does it take?

Most often half a day or a full day per month or per quarter, to be agreed according to your size.

Often combined with

Who is in charge of IT at your organisation?

A first meeting, with no commitment, to define the role.

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